Shipping policy

Effective Date: January 22, 2026

At HushoraBaby, we are committed to delivering your orders in a timely and reliable manner. Please review our shipping policy below for important information about how and when your order will arrive.

Order Processing Time

All orders are processed within 24 hours after payment confirmation.
Orders are not shipped or delivered on weekends or public holidays.

If we are experiencing a high volume of orders, processing may be delayed slightly. We appreciate your patience and understanding.

Shipping Methods Available

We offer the following shipping options:

  • Standard Shipping

  • Expedited Shipping (if available)

  • Express Shipping (if available)

Shipping methods may vary depending on your location and the products ordered.

Delivery Timeframes

Estimated delivery times are as follows:

  • Standard Shipping: 15 BUSINESS DAYS

  • Expedited Shipping: 3 BUSINESS DAYS

  • Express Shipping: 7 BUSINESS DAYS

Delivery times are estimates and may vary due to factors outside our control, such as carrier delays or customs processing.

Shipping Costs

Shipping charges are calculated at checkout and depend on:

  • Shipping method selected

  • Order size and weight

  • Delivery destination

Shipping costs will be clearly displayed before you complete your purchase.
Shipping Cost: [SHIPPING COST or “Calculated at checkout”]

Tracking Information

Once your order has shipped, you will receive a confirmation email with tracking details.
Tracking information may take [8 HOURS] to update after shipment.

Delivery Issues and Delays

If your order is delayed, lost, or marked as delivered but not received:

  • Please contact us at support@thrivepaws.com

  • We will work with the shipping carrier to investigate and resolve the issue

HushoraBaby is not responsible for delays caused by customs, weather conditions, carrier issues, or incorrect shipping information provided by the customer.

International Shipping

We offer international shipping to selected countries.

Please note:

  • International delivery times vary by destination

  • Customs duties, taxes, and import fees are the responsibility of the customer

  • We are not responsible for delays caused by customs clearance

If you have questions about international shipping, please contact us before placing your order.

Incorrect Shipping Information

Please ensure your shipping address is accurate at checkout. We are not responsible for orders delayed or lost due to incorrect or incomplete addresses.